petBASE 9D overview
General features of petBASE software

petBASE 9D is the complete booking, management and accounting application for businesses offering dog daycare.

It provides a quick, easy and accurate way of taking bookings, checking vacancies, producing booking forms and invoices, maintaining customer and supplier records, keeping on top of your accounts and much more. 

Apart from the general features common to all petBASE software, petBASE 9D includes the following special features, some of which are optional:-

 Dog Daycare bookings. A daycare booking may cover a period of up to 28 days, but the dog(s) must not stay overnight. If you have the Dog Services option, a daycare booking may also include services, such as grooming. The Daycare Calendar shows the number of places booked and vacant on each day of any month.

 Dog Services option. With this, you can create bookings specifically for services*, such as grooming, in which one or more dogs are booked-in for services only and arrive and depart on the same day. You can also include services with your daycare bookings. The Services Calendar shows key services booking data for each day of any month. Opening times and the number of available staff (1 - 5) can be defined for each day of the year. 

  For ease of use, the petBASE 9D is split into a number of modules, each of which has its own main menu. Some of these are optional, so you don't have to purchase those that you don't need. The standard modules are: Bookings, CustomersDocuments and General. The optional modules are Invoices, Suppliers and Accounting

  The Customers module maintains full details of customers and their dogs (including dogs' photographs), with instant links to a customer's bookings,  invoices  and accounting transactions. Libraries of dog breeds and local vets can built-up for quick reference.

  New bookings can be quickly added, with information automatically extracted from the Customers file; total fees are calculated and checks are made for over-booking, double-booking, etc. Existing bookings can be changed or cancelled at any time. For booking covering more than one day, a separate record is kept for each day, which can be edited as required.

  Booking forms are automatically generated and can be printed at any time. Full details of all bookings are maintained for easy reference. Instant summaries can be displayed of all bookings, arrivals and departures for any selected day.

  Check-in and check-out functions confirm arrivals and departures for daycare bookings, with optional automatic reminder of arrivals or departures that have not been checked in or out.

  petBASE 9D has many user-defined settings including dog codes with corresponding daycare rates, multiple dog discounts and peak-period surcharges for your daycare bookings. You can also specify hourly, half-day and full day daycare rates for each dog code. You can define dog classes as a basis for your services fees. Non-UK users can change the default currency symbol () and sales tax name (VAT) to their own country standards (eg $ and GST). 

  You can define up to 10 standard services and corresponding fees and times. These can be based on breed, dog code, or dog class. One or more of these services can then be selected for each dog when adding a daycare or services booking. 

 For services bookings, you can accurately schedule your work by assigning each dog to an available staff member within a free time slot on the specified date.  You can quickly view the current schedule (presented in clear graphical form) for any date.

  Instant analyses of key data, including bookings, customers, invoices and accounting transactions.

  Sophisticated filter/search functions enable rapid location of customers, dogs, bookings, invoices, suppliers and transactions matching multiple user-defined criteria.

  The Mail Merge function automatically creates a data source file containing names and addresses of selected customers, for creating multiple letters or labels with your word-processor.

  You can automatically send an e-mail to any customer or supplier, or multiple selected customers, via your standard e-mail application (including Windows 10 Mail, Microsoft Office Outlook, Microsoft 365 Outlook and most MAPI-compliant applications).

 If you have Windows 10, you can instantly create a PDF file of a booking form or invoice and, if you have Microsoft Office/365 Outlook, petBASE will attach it to an e-mail addressed to the customer.

 The Documents module enables you to link digital photographs to customers' dogs, write pre-formatted letters (via Microsoft Word) or automatically address envelopes to your customers, link document files to your transactions, and access other files that are relevant to your business.

  The optional Invoices module covers sales tax (eg VAT) and non-sales-tax businesses and caters for both bookings and other sales. Invoice details are automatically generated from the corresponding booking. It links to the Accounting module to quickly create credit transactions for banked payments.

 The optional Suppliers module enables you to keep records of the companies, organisations and individuals to whom you make payments in the course of running your business. It links to the Accounting module to quickly create debit transactions for your payments.

 The optional Accounting module enables you to record the transactions that you make to and from any number of user-defined accounts (eg bank accounts, credit cards and cash in hand). It links to your invoices, so that, having banked a received payment, you can quickly record the credit transaction. You can also record all debit transactions corresponding to payments made to your suppliers. The system also caters for sales tax (eg VAT) and should provide sufficient data to enable you to submit your income tax and sales tax (eg VAT) returns.

 To prevent unauthorised use of petBASE, you have the option of a simple Password Protection system or a more sophisticated Login System. The latter enables you to define any number of users, each with their own password and access level. The system will also keep a log of who has added or changed key data. 

 Backups are automatically made (to your hard drive) of all data files when petBASE is first run on any day. You can also backup all data (in the form of a single compressed file) to any location at any time.

  The Multi-User option can be run on up to 6 networked computers and allows simultaneous access to all appropriate functions, whilst automatically preventing undesirable operations such as two users attempting to make changes  to the same booking.

 If Tablet Mode is selected in General Settings, petBASE 9B can be used with Windows 10 tablets, without keyboard or mouse.

  petBASE 9D is available from only 90 for the basic program, with additional charges for the various options. Click here for full price details.

  You can try petBASE 9D now by downloading the Evaluator program, which includes all optional features but is limited to 10 customer and 10 supplier records. It is essential that you try the Evaluator before ordering the full program, to ensure that petBASE 9D fully meets your requirements and to determine which options you require.

  Since its launch in 2000, petBASE has undergone continuous development, largely based on customer feedback. 

  Note that we can accept payment by credit card or PayPal.

Contact us for further information.

*In General Settings, the word 'services' can be replaced by a word of your choice, eg 'grooming',  'training', 'hydrotherapy', etc. The changed word(s) will then appear throughout the program.

Updated 01 February 2021                                                                                                                                                                                                                                       

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